Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, we strive to provide you with the same product as shown in the picture. However, please keep in mind that there may be slight variations due to factors like lighting, screen settings, or the manufacturing process. We make every effort to ensure that the product you receive closely matches the image on our website to meet your expectations. If you have any specific concerns about a product, feel free to contact our customer support team for more information before making your purchase. We're here to assist you and ensure your satisfaction.

What is the estimated delivery time for my order?

The estimated delivery time for your order depends on factors like your location, chosen shipping method, and product processing. Typically, we aim to ship orders promptly. You can find the estimated delivery time during checkout or in your order confirmation email. Please allow approximately 5 working days from the shipment date for delivery. For specific concerns, our customer support team is here to assist you.

How can I return an item?

To return an item, contact our customer support team with your order details. After receiving return authorization, package the item in its original condition. Use a trackable shipping method to send it to the provided address. Once received and inspected, we'll process your refund or exchange. For any assistance, reach out to our customer support.

Will you restock items indicated as “out of stock?”

We aim to restock items that are marked as "out of stock" whenever possible. However, availability can vary based on product demand and supplier availability. To stay updated on restocks, you can sign up for email notifications or check our website regularly. Additionally, feel free to contact our customer support for specific information on restocking timelines for the item you're interested in. We'll do our best to assist you in getting the products you want.

We'd love to hear from you! If you have any questions, feedback, or inquiries, please don't hesitate to get in touch with us. You can reach us through the following contact details:
mail: support@officiallivevlone.com
Phone: +1 239 494 5976 (9 am to 5pm EST)
Mailing Address: 7901 4th St N, St. Petersburg , FL 33702

CONTACT US FOR ANY QUESTIONS